9.15 Wisdom of the Crowds

(Grewal, Lilien, and Mallapragada 2006) Network Embeddedness and Open Source Project Success

  • Background:

    • Open source environments, where software development relies on a community-driven model, are emerging as credible alternatives to conventional, firm-based models of software development.

    • Within open source environments, the relationships (or network connections) between projects and developers play a crucial role.

  • Research Objective:

    • This study aims to explore the concept of network embeddedness, which refers to the nature of interconnections among projects and developers.

    • The goal is to determine how various degrees and types of network embeddedness impact the success of open source projects.

  • Methodology:

    • The research highlights the existence of significant variability in how open source projects and their managers are embedded in networks.

    • The study employs both visual depictions of the affiliation networks and rigorous statistical analysis to:

      • Demonstrate this variability.

      • Investigate the differing network structures across various projects and their managers.

    • A latent class regression analysis is applied to uncover distinct regimes or patterns within the data.

  • Key Findings:

    • Network embeddedness exerts a profound influence on both the technical and commercial outcomes of projects. However, these influences are intricate.

    • Multiple patterns or regimes of effects are detected. In some of these regimes, network embeddedness promotes project success, while in others, it may be detrimental.

    • Project age and the number of page views offer additional insights into how network embeddedness might steer project outcomes.

(Mallapragada, Grewal, and Lilien 2012) User-generated open source products: Founder’s social capital and time to product release

  • Context:

    • Open source products are developed using collaborative Internet technologies, often by volunteer users.

    • The timeframe to product release is a key metric for the success of such projects.

    • Open source communities are often bifurcated:

      • Developer Users: Contribute to product development.

      • End Users: Collaborative testers providing feedback.

  • Core Propositions:

    • The study explores the influence of:

      • The position of project founders within the developer users’ social network.

      • The dynamics between developer users and end users.

      • Certain project and product attributes.

    • The central aim is to understand how these factors impact the time taken for product release.

  • Methodology:

    • Hypotheses are developed, informed by the two-community structure of the open source space.

    • Data from 817 development projects on SourceForge, a notable open source platform, is used.

    • A split hazard model is employed to assess the hypotheses.

  • Core Findings:

    • Results affirm the dual-community concept.

    • A founder’s significant position in the developer user community can expedite product release by up to 31%.

    • Projects where end users are highly engaged tend to witness an 11% reduction in release time compared to less engaged projects.

(Mahr, Rindfleisch, and J Slotegraaf 2015) Crowdsourcing and Problem-Solving Styles

  • Context:

    • Surge in firms leveraging crowdsourcing platforms for innovation-related challenges.

    • Mixed results from crowdsourcing due to limited successful contributions from external experts.

  • Research Objective:

    • Understand why certain external solvers are more successful than others in crowdsourcing contexts.
  • Theoretical Framework:

    • Dual-Processing Theory: Analyzes two distinct cognitive processes in decision-making.
  • Methodology:

    • Combination of survey and archival data.
  • Problem-Solving Styles Investigated:

    1. Creative Style: Spontaneous and intuitive.

    2. Deliberate Style: Systematic and analytical.

  • Key Findings:

    1. Both creative and deliberate styles can lead to successful problem-solving, but their effectiveness varies based on two key conditions:

      • Contextual Familiarity: Understanding of the problem’s context.

      • Time Investment: The duration spent on crafting a solution.

    2. Creative Style: More effective under high contextual familiarity and shorter time investments.

    3. Deliberate Style: More effective under low contextual familiarity and longer time investments.

    4. Using both styles simultaneously results in decreased problem-solving success.

(Herd, Mallapragada, and Narayan 2022) Backer Affiliations Effects on Crowdfunding Success?

  • Context: The rise of crowdfunding as a tool to raise funds for entrepreneurial ventures.

  • Focus: Examining how affiliations (backers funding the same idea) on crowdfunding platforms affect funding behavior.

  • Core Findings:

    • Increased total number of backers has a positive effect on funding.

    • Affiliation among backers negatively impacts:

      • Funding amounts.

      • Overall funding success.

    • When affiliated others fund an idea, potential backers may feel less inclined to fund due to “vicarious moral licensing.”

  • Data Source:

    • Data from 2,021 ideas on a major crowdfunding platform.
  • Moderators:

    • Creator engagement (description & updates) and backer engagement (Facebook shares) reduce the negative effect of affiliation.
  • Robustness:

    • Effect remains consistent across various instrumental variables, model types, measures of affiliation, and crowdfunding outcomes.
  • Additional Evidence:

    • Three experiments, a survey, and interviews validate the negative effect of affiliation and its explanation through vicarious moral licensing.
  • Practical Implications:

    • Creators can counteract negative effects of affiliation through specific language in descriptions and updates.

References

Grewal, Rajdeep, Gary L Lilien, and Girish Mallapragada. 2006. “Location, Location, Location: How Network Embeddedness Affects Project Success in Open Source Systems.” Management Science 52 (7): 1043–56.
Herd, Kelly B, Girish Mallapragada, and Vishal Narayan. 2022. “Do Backer Affiliations Help or Hurt Crowdfunding Success?” Journal of Marketing 86 (5): 117–34.
Mahr, Dominik, Aric Rindfleisch, and Rebecca J Slotegraaf. 2015. “Enhancing Crowdsourcing Success: The Role of Creative and Deliberate Problem-Solving Styles.” Customer Needs and Solutions 2: 209–21.
Mallapragada, Girish, Rajdeep Grewal, and Gary Lilien. 2012. “User-Generated Open Source Products: Founder’s Social Capital and Time to Product Release.” Marketing Science 31 (3): 474–92.