17.4 Privacy Calculus/ Economics of Privacy

(Bol et al. 2018)

Privacy self-regulation (Kelly D. Martin and Murphy 2016): more prevalent in the US than EU.

(Bowie and Jamal 2006)

(Conitzer, Taylor, and Wagman 2012)

  • A monopolist model with a continuum of heterogeneous consumers and the option for them to remain anonymous and avoid being recognized as prior customers, maybe at a cost.

  • When customers have the option to keep their anonymity, they all prefer to do so on an individual basis, which generates the most profit for the monopolist.

  • Consumers can gain from higher anonymity costs, but only up to a point when the effect turns against them.

  • It frequently harms consumers if the monopolist or an unaffiliated third party controls the cost of anonymity.

References

Bol, Nadine, Tobias Dienlin, Sanne Kruikemeier, Marijn Sax, Sophie C Boerman, Joanna Strycharz, Natali Helberger, and Claes H de Vreese. 2018. “Understanding the Effects of Personalization as a Privacy Calculus: Analyzing Self-Disclosure Across Health, News, and Commerce Contexts.” Journal of Computer-Mediated Communication 23 (6): 370–88. https://doi.org/10.1093/jcmc/zmy020.
Bowie, Norman E., and Karim Jamal. 2006. “Privacy Rights on the Internet: Self-Regulation or Government Regulation?” Business Ethics Quarterly 16 (3): 323–42. https://doi.org/10.5840/beq200616340.
Conitzer, Vincent, Curtis R. Taylor, and Liad Wagman. 2012. “Hide and Seek: Costly Consumer Privacy in a Market with Repeat Purchases.” Marketing Science 31 (2): 277–92. https://doi.org/10.1287/mksc.1110.0691.
Martin, Kelly D., and Patrick E. Murphy. 2016. “The Role of Data Privacy in Marketing.” Journal of the Academy of Marketing Science 45 (2): 135–55. https://doi.org/10.1007/s11747-016-0495-4.