5.3 Principal components analysis:

Let’s retain only two components or factors:

5.3.1 Factor loadings

We can now inspect the table with the factor loadings:

##                       Dim.1      Dim.2
## large_choice      0.8851204 -0.4527205
## low_prices       -0.8448204 -0.5161931
## service_quality   0.9913907  0.1283554
## product_quality   0.8406022  0.4730741
## convenience      -0.3639026  0.9247757
## preference_score  0.9729227 -0.2299953

These loadings are the correlations between the original dimensions (large_choice, low_prices, etc.) and the two factors that are retained (Dim.1 and Dim.2). We see that low_prices, service_quality, and product_quality score highly on the first factor, whereas convenience score highly on the second factor. We could therefore say that the first factor describes the price and quality of the brand and that the second factor describes the convenience of the brand’s stores.

We also want to know how much each of the six dimensions are explained by the extracted factors. For this we need to calculate the communality and/or its complement, the uniqueness of the dimensions:

## # A tibble: 6 x 5
##    Dim.1  Dim.2 variable         communality uniqueness
##    <dbl>  <dbl> <chr>                  <dbl>      <dbl>
## 1  0.885 -0.453 large_choice           0.988   0.0116  
## 2 -0.845 -0.516 low_prices             0.980   0.0198  
## 3  0.991  0.128 service_quality        0.999   0.000669
## 4  0.841  0.473 product_quality        0.930   0.0696  
## 5 -0.364  0.925 convenience            0.988   0.0124  
## 6  0.973 -0.230 preference_score       0.999   0.000524

The communality of a variable is the percentage of that variable’s variance that is explained by the factors. Its complement is called uniqueness. Uniqueness could be pure measurement error, or it could represent something that is measured reliably by that particular variable, but not by any of the other variables. The greater the uniqueness, the more likely that it is more than just measurement error. A uniqueness of more than 0.6 is usually considered high. If the uniqueness is high, then the variable is not well explained by the factors. We see that for all dimensions, communality is high and therefore uniqueness is low, so all dimensions are captured well by the extracted factors.

5.3.2 Loading plot and biplot

We can also plot the loadings. For this, we need another package called factoextra:

We see that large_choice, service_quality, product_quality, and preference_score have high scores on the first factor (the X-axis Dim1) and that convenience has a high score on the second factor (the Y-axis Dim2). We can also add the observations (the different brands) to this plot:

This is also called a biplot. We can see, for example, that OfficeStar scores highly on the first factor.