Known Issues/Future Improvements
The table below contains an ongoing list of known issues with the platform, as well as a table for future improvements. It was last synced on 05 May, 2020, but check out the live version here
| Issue | Details | Potential Fix | Fix Status |
|---|---|---|---|
| Lack of post-delivery feedback | Currently, the recipient nor the volunteer has a standardized outlet to confirm delivery or respond with experience. This could have longer standing issues with reporting out impact | Automate post-delivery survey | NA |
| Delivery request email is treated like spam | Given the number and setup of the email sent to volunteers, it is treated as spam. | Utilize phone numbers/text system. Would potentially result in faster turnaround | NA |
| Manual assignment of volunteers | System requires shaper to manually link three | NA | NA |
| Can only send out initial assignment email | After the initial submission, there is no way to assign an additional three contacts | NA | NA |